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Law pertaining to alternative dispute resolution in consumer matters (Verbraucherstreitbeilegungsgesetz – VSBG)

§ 36 Allgemeine Inormationspflicht

Heidenreich Schmuck Berlin, proprietor Carsten Heidenreich, is not willing, nor is it obligated, to participate in dispute resolution proceedings before a consumer arbitration body ( Verbraucherschlichtungsstelle) in accordance with the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz).